When can I check-in? What time is check out?

Your room is available for check-in from 3pm, check-out time is before 12 noon; If you are arriving early or would like a later checkout time please contact us (additional charges may apply).

Can I use the Osprey Spa and Osprey Leisure Club?

Guests can avail of complimentary access  the Leisure Club. If having a treatment you can avail of the spa.

Do you accept group bookings?

If you are reserving 5 or more rooms for your party please contact us.

Does the hotel accommodate people with disabilities?

We have a number of adapted rooms and all public areas including reception, bar, restaurant, meeting rooms and gym are wheelchair accessible.

Does the hotel accept pets?

Only guide dogs are permitted in the hotel.

What is the cancellation policy?

The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.

What deposit is taken?

Pre-Arrival Deposit/Authorisation

If a booking is made using a debit card, 50% of the total price may be charged any time by the hotel.

If a booking is made using a credit card no payment is charged but a pre-authorisation may be taken 48 hours prior to arrival.

If you have a query about group deposits please contact us.

How will my details be used?

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.

Do you have smoking rooms?

Osprey Hotel  is a strictly non-smoking building.

Does the hotel have internet access?

All bedrooms are equipped with high-speed internet access and Wi-Fi is available in all public areas.

Do your bathrooms have bath or shower?

All bathrooms are en suite with fantastic power showers, most rooms and all suites have free-standing baths.

Do you have family rooms at your Hotel?

Yes, we have a great selection of family rooms.

Does the hotel have any accessible rooms?

Yes.

Do you have interconnecting rooms a your hotel?

Yes. 

What facilities does the hotel have for children?

Kids Pool, DVDs, Film club during summer holiday.

What facilities does the hotel have for families with babies ?

Baby room with microwave, sterilizer, feeding chair, changing unit.

How far is the hotel from the Town Centre ?

We are a 10 minute walk from Naas town centre.

What Plugs/voltage is used in Ireland ?

Standard 230V.

Are there power adapters in my bedroom?

No.

Does the hotel have babysitters?

On request we can provide numbers of babysitters for you.

Can I leave my luggage?

Yes, We will be happy to hold your luggage.

Which is the nearest airport?

Dublin airport is 37km.

What is the nearest train station ?

Sallins/Naas 3.7km.

Is Reception open 24hrs ?

Yes, the reception is open 24hrs. 

Are the rooms air conditioned?

No.

I will be arriving early - can I have my room ?

Check in is 3 pm. If the room is ready when you arrive you can access it otherwise you are welcome to use the facilities until the your room is available.

What dining options are avaialble at the hotel ?

Herald and Devoy Restaurant, Osprey bar and room service.

What time is breakfast served ?

From 7 am to 10.30 am Monday-Friday.

From 8 am to 11.00 am Saturday-Sunday.

Is it cheaper to book online?

We offer our best rates on our own official website.

Are the prices quoted per room or per person?

Per person.

How do I modify my hotel reservation ?

Please call or email reservations; 00353 45 881111 [email protected]

Does my stay have access to the leisure centre.

Yes, you have access to the gym & pool throughout your stay.