It was celebrations all round this month for the Osprey Hotel + Spa as we won PREM Group Property of the Year 2011 and our Duty manager Sarah Loney won the PREM Group Ireland Person of the Year Award 2011. It is a great achievement for both Sarah and the team at the Osprey Hotel and one that we are very proud of. All departments put every effort into making each guest who passes through the hotel feel very welcome and we will continue to strive to exceed guests’ expectations.
Sarah Loney, Duty Manager at the Osprey Hotel + Spa in Naas. Sarah was nominated by her General Manager John Caffrey who had this to say about her: “Sarah is consistently the first person to volunteer to fill a gap; her flexibility, loyalty and knowledge of all areas of the Osprey are key factors in her success. Her ability was clear to me as soon as I started working here and her subsequent promotion to DM was a direct result of her work ethic, a promotion that was well deserved and one we believe will be the first of many.”
The award is based on a broad range of criteria including commitment to outstanding guest care, mentoring and team development and operating performance. There was fierce competition between all the hotels who performed so well during a tough year but the whole team pulled together and deserve this accolade.
We are proud to have received TripAdvisor Certificates of Excellence and thank our guests who've taken time to write reviews and your lovely comments.